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Manufacturer logo's & images used on our website are for display purposes only. Please note that Internet host IP addresses are recorded when placing an order online. Any fraudulent action will be reported to the relevant authorities. uk will not tolerate any attempts to obtain goods by fraudulent means. The above conditions are in addition to your statutory rights which are not affected. Opening a Paypal dispute will only prolong the time taken to resolve any problems you may have. Please contact us before opening a Paypal dispute if you are unhappy with your purchase. are made to the same email address that was used for the purchase. However any unlocking clips, debranding packs, unlock packs, spy phones, stealth phones or any other one time use items are exempt from this, as our policy is not to supply these types of items to be used by the customer then returned for refund or exchange, unless found to have a manufacturing fault. These goods can be exchanged for other products, subject to the difference in costs being addressed along with a postage fee, or refunded, less postage and packing. If you wish to return goods which are not faulty, we will accept the return providing the goods are in a perfect condition suitable for re-sale in the original packaging and having not been used. We do not operate a try before you buy policy. Goods found to be tampered with by the customer will not be replaced, but will be returned at the customer's expense. Goods found to be defective within 7 days will be replaced.
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Goods which are defective on receipt can be returned for a full refund or replacement. However, if you find a defect with any product purchased, please let us know via our contact form or by telephoning us on +44 (0)7917 729260 We operate a 30 days return period as explained below.Īll the products on sale from .uk have met our high quality-control standards. Our terms & conditions of sale do not affect your statutory rights. For full details of our return policy please see below.ģ. Orders for physical goods can be canceled & returned within 7 days of purchase providing they are in perfect condition & have not been opened or used.
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Orders for unlock codes, unlocking & debranding software & iphone unlock solutions can not be canceled once submitted to our supplier.Ģ. All customer details sent to us via post are shredded before being disposed of.ġ.
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We protect the privacy of this personal information by ensuring any data submitted is kept stored on a password protected system. uk will not knowingly pass on any details we hold on customers or web site visitors to any third parties. The details that you submit to us will be kept to process orders only. We will take all reasonable care to ensure that any details that you submit to us are kept secure. Please note that Internet host IP addresses are recorded for security reasons when placing an order online. Details are encrypted with 1024-bit PGP and transmitted to Paypal Unlocking shop never actually see your credit / debit card details, nor do we hold any such sensitive information Submitted details are processed directly by Paypal. On this form, all credit / debit card details are transmitted using SSL, the universally recognized security system for transmitting encrypted information over the Internet. Payments made online will be handled by Paypals Secure Server. Orders placed online can be placed using our online order form. Delivery times can vary, from 5-21 working days. A signature will be required on receipt of goods. Worldwide delivery is arranged through UK Royal Mail International Recorded Delivery. Delivery can be as fast as the next working day, but please allow up to 5 working days.Ĥ. If a delivery is unsuccessful, then a card is left to arrange collection or redelivery. Standard UK delivery is arranged through Royal Mail First Class Recorded Delivery/Special Delivery (for higher value items). Delivery charges for physical goods & return of mobile handsets isģ. All goods (electronic & physical)will be dispatched within 0-12 hours of receiving cleared payment (unless otherwise stated).Ģ. To make payment in any of our accepted currencies please contact us & we will invoice you in your currency of choice.ġ. We accept payments in the following currencies. We do not accept cheques, postal orders or payments sent by any other method.Ħ. We accept no liability for cash whilst in transitĤ. All cash payments must be sent to our mailing address by first class recorded post.ģ. For online payments we accept ALL major credit & debit cards through Paypal's secure website. Terms and conditions of the sale Payment.ġ.